If you are going to forward a lengthy email chain to someone who isn't already on the chain, reread the whole thing first. Someone earlier might have said something the new person shouldn't read. If you're the one to forward the inappropriate content, you bear significant responsibility.
Reread it before addressing the message to the new recipient.
Thursday, July 22, 2010
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3 comments:
Nine times out of 10, I just delete the whole chain except the most recent email, and summarize anything that needs to be included. It's the safest way. You only have to get burned by this once to learn the lesson-- hopefully, at least.
(Also, Anna pointed me a few days ago to tonecheck.com!)
That's a much better way to do it. If you summarize it, that means that you read the whole thing and understood it and THEN forwarded it on to someone. Plus, if you have a summary then you aren't expecting someone else to read and digest the whole chain.
That's a good point. Particularly when I'm emailing someone I know is really busy, I try to always include a summary at the top that is like "HERE IS THE IMPORTANT THING" and then include more info if they want to read it. I do this with busy friends, too, not just presidents of companies. I think it's a smart move for everyone involved.
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